Privacy Policy

At SimplyPrefab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out consultation forms
• Book expert consultations
• Create an account
• Request information or quotes
• Subscribe to our newsletter
• Make payments through our platform

This information may include:

• Full Name
• Email Address
• Phone Number
• Location/Address
• Project Type and Details
• Payment Information (processed securely through Razorpay)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP Address
• Browser Type and Version
• Operating System
• Pages Visited and Time Spent
• Referring Website
• Cookies and Similar Technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide consultation services, process bookings, and deliver prefab construction solutions
• Communication: To send booking confirmations, appointment reminders, project updates, and respond to inquiries
• Payment Processing: To process payments securely through Razorpay payment gateway
• Account Management: To create and manage your account
• Improvement: To analyze usage patterns and improve our website and services
• Marketing: To send promotional emails and updates (with your consent)
• Legal Compliance: To comply with legal obligations and prevent fraud

3. Payment Information

All payment transactions are processed securely through Razorpay, our payment gateway partner. SimplyPrefab does not store your complete credit/debit card information or CVV on our servers.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

• Razorpay: For payment processing
• Email Service Providers: For sending booking confirmations and notifications
• Cloud Hosting: Vercel, Firebase for website hosting and data storage
• Analytics: Google Analytics for website usage analysis

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government authorities, or to protect our rights and prevent fraud.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (minimum 5 years for financial records)
• Resolve disputes and enforce agreements

After this period, we will securely delete or anonymize your data.

6. Your Rights

Under Indian data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at: Projects@simplyprefab.com

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure cloud storage with Firebase
• Regular security audits
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

12. Governing Law

This Privacy Policy is governed by the laws of India, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.